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STANDARD TERMS AND CONDITIONS OF SALE

1. Deposits & Payments

  • Deposits: Deposits are non-refundable. A deposit is required with the signed proposal to begin the project.
  • Payment Terms: The remaining balance is due upon installation or delivery of the product.
  • Installation/Delivery Timeline: Estimated delivery and installation will occur approximately 4-6 weeks from the date we receive the deposit, signed proposal, material selections (fabric, colors, etc.), and necessary permits.

2. Commercial Projects & Permits

  • For all commercial projects, we require a copy of the necessary permits before beginning manufacturing.
  • We can assist with obtaining permits for a fee of $300.00, plus the cost of the permit. This will be added to the final invoice balance.
  • Union Work & Prevailing Wages: Hunzinger Williams Awnings operates as an open shop and is non-union. However, if the project requires prevailing wages to be paid under local, state, or federal requirements, we can accommodate this and will adjust pricing accordingly. Any labor costs that are subject to prevailing wage rates will be reviewed and approved by the customer before proceeding with work.

3. Included Services (Awning/Canopy or Other Products)

The following services are included:

  • Consultation & Design:
    • Initial consultation to assess your needs and provide tailored design options.
    • Site assessment for measurements and recommendations on materials, sizes, and configurations.
  • Product Fabrication:
    • Custom manufacturing using high-quality materials (e.g., weather-resistant fabrics, durable frames, and hardware).
  • Delivery & Installation:
    • On-site delivery and professional installation by our team.
    • Testing of functional features (e.g., retractability, motorization) and basic adjustments (e.g., leveling, tensioning).
  • Product Warranty:
    • Standard warranty covering workmanship for 1years.
    • Customer support for any post-installation questions or issues.
  • Post-Installation Cleanup:
    • Full job site cleanup after installation, including removal of packaging and debris.

4. Excluded Services (Available at Additional Cost)

The following services are not included but can be provided at additional cost:

  • Permits & Approvals:
    • Assistance with obtaining permits from local authorities or HOAs.
    • Permit fees or fines are the responsibility of the customer.
  • Electrical Wiring & Automation:
    • Electrical work for wiring, outlets, or light fixtures  is excluded unless specified in the contract.
  • Structural Modifications:
    • Reinforcements or alterations to existing structures (e.g., roof, walls) are not included.
    • Special Accommodations: Installation requiring drilling into I-beams, steel supports, or the use of special equipment (e.g., cranes, lifts) will incur additional charges. These will be discussed and approved by the customer prior to commencement.
  • Shop Drawings, Engineering, & Special Finishes:
    • Shop drawings, engineering calculations, and stamped reports are not included unless specified.
    • Custom graphics, logos, powder coating, or specialty finishes are available at additional cost.

5. Additional Services Available

  • Seasonal Services: Removal, storage, or re-installation services for awnings during off-seasons.
  • Upgrades & Retrofits: Retrofitting existing awnings with motorized systems, sensors, or fabric upgrades.
  • Shop Drawings & Engineering: Available for an additional charge if required.
  • Special Finishes: Powder coating for metal frames and custom branding.

6. Proposal Validity

This proposal is valid for 30 days from the date issued. After this period, it may be subject to withdrawal or modification.

7. Non-Refundable & Custom Orders

  • Purchaser shall forfeit all deposits and be liable for the full contract amount on custom-made products, with no right of rescission.

8. Customer Inspections (Non-Installed Products)

If the product is not installed by Hunzinger Williams Awnings, the customer acknowledges receipt of the product as conforming to specifications and free of defects.

9. Installation Delays

If installation is delayed at the customer's request, full payment will be due according to the original installation schedule.

10. Manufacturing & Installation Standards

Awnings will be manufactured and installed to industry standards as outlined in the contract.

11. Permits & Government Approvals

The customer is responsible for obtaining all necessary permits and approvals at their own cost. We can assist for a fee if specified.

12. Design Modifications & Additional Charges

Any changes to the design or specifications after the contract is signed will incur additional charges based on time and detail.

13. Fabric & Material Variations

  • Fabrics are water-repellent but not waterproof. Minor wrinkles or flaws may occur during fabrication, which will not affect the warranty.
  • Minor variations in dimensions or frame distortions are acceptable and do not invalidate this contract.

14. Building Structural Modifications

If additional support is required due to building structural issues not visible at the time of sale, modifications will be made with customer approval at an additional cost.

15. Electrical Work

All electrical work is the customer’s responsibility and must be performed by a licensed electrician unless otherwise specified in the contract.

16. Contingencies (Force Majeure)

We are not responsible for delays due to unforeseen events beyond our control, including but not limited to:

  • Acts of God (e.g., floods, hurricanes, earthquakes)
  • Strikes, fire, accidents, or material shortages
  • Changes in laws or government regulations

17. Marketing

Any photos taken of the project may be used for our marketing materials unless otherwise requested by the customer.

18. Cost Volatility & Late Fees

  • Prices are subject to change due to material cost volatility.
  • Past due balances are subject to a 1.5% monthly interest (18% annually) or the maximum allowed by law.
  • Any unpaid invoices sent to collections will result in the customer being responsible for additional collection and legal fees.

19. Payment Methods

  • Checks: Please make checks payable to Hunzinger Williams, Inc.
  • Credit Card Payments: Payments can be submitted online through our secure payment portal or by calling our office during regular business hours at 847-381-1878.

We do not accept PayPal, Venmo, or Zelle. Please do not mail or email credit card information for security reasons.